Wednesday, 4/8/2020 - SAU29 COVID-19 Update

Good Afternoon,

If you didn’t catch this week’s challenge in yesterday’s update, don’t worry, I included it again today.  I’ve spent a lot of time thinking about this challenge and how it would have applied when I was in elementary, middle or high school.  Quite frankly, it wouldn’t have applied because I wouldn’t have known life with the technology that we know today. That really hit home and made me feel _____ (fill in the blank yourself), BUT, I rebounded quickly and knew that I wasn’t alone with that realization.  Sort of like the situation we are all in with this global pandemic, we’re not alone. The struggles we face are real, our successes may or may not be as frequent, and our lives will be altered to some degree as we continue down this path. Hopefully, you are able to draw some comfort in knowing that you’re not alone.

Which brings me back to the weekly challenge.  It’s almost as though the challenge has enabled all of us to warp backward through time to a place before devices.  It forces us to remember how we spent time when we were not engaged in our daily routines. It reminds us of the board games, the card games, the outdoor activities, the singing, the book reading, the music listening, the journal/diary/log writing, the story telling, the acting, the building, the creating and all of the things that had us lost for hours in good wholesome activities.  Don’t get me wrong, I’m not trying to abolish devices by any stretch of the imagination. It just struck me that, to some level, things that may have been forgotten have now come back full circle in many cases. So with that, feel free to assist your children with this week’s challenge. Share with them the many good wholesome activities you once did to pass time. And if they don’t like any of the things you share with them or they refer to you as a “Boomer” - know that it’s okay and trust that you’re not alone!

Today is the last chance to weigh in on the April Break Survey that started last Friday.  The information and link is included in the update below and will close tonight at 5pm. Some important updates are also found below under the Meals and Technology sections.  Please take the time to review them closely.  

Finally, I’ve said all along that WE GOT THIS and as a result of all of our efforts we have been getting it done! (link embedded for your viewing and listening pleasure).

Be Well,


April Break Survey:    We’re now over 3,000 responses for the survey that was shared on Friday.   As of the posting of this update we have had responses from:









It only takes a few moments to complete the  April Break Survey and it will remain open until 5:00 PM tonight, Wednesday, April 8, 2020.

Remote Learning: If you are experiencing any concerns with remote learning, please reach out and let us know.  You should start by letting your child(ren)’s teacher(s) know what your concerns are so that they are aware of your concern.  Please also share your concerns with your building Principals so that they can help with finding solutions.

Student Challenge:  Thank you to all of the students that answered last week.  This week is somewhat similar in that you are sharing what it is that you like to do.  Please send me a list of the top 5 appropriate activities you like to do when you are unplugged.  Meaning, what do you like spending your time doing when you are not connected to a device, any device, including televisions.  Try to be as specific as you can be so that your creative ideas may be of help to others when they are not on their devices. The deadline for submission will be 5:00 PM Friday, April 10, 2020.  I’ll compile a list of activities and share that next week.  Submissions should be sent to me directly at [email protected].  

Mental HealthOur school counselors and/or school nurses stand ready to assist in any way that they can.  Please reach out to our incredible team of counselors if you need assistance. Here’s a resource to help you identify the The 5 Signs that somebody may not be doing well.  

Reporting AbuseReports of child abuse inclusive of neglect have declined drastically since the onset of remote learning.  If you see something, please say something. You can find guidance on the NH Department of Health and Human Services website.  

Special EducationThe special education department and related services staff continue to offer and provide instructional accommodations, instructional modifications, specialized instruction and  specialized therapies remotely. As always, please reach out to your child’s special educator/case manager if you have questions or concerns with the following: remote learning, transition meetings, any upcoming Individualized Education Plan (IEP) meetings, and/or data collection  for the extended school year (ESY) planning and potential compensatory education planning.  

You may also call the Student Services Office at SAU 29.  The number to the central office is 357-9001, extension 230.  Lastly, The Student Services Office at SAU 29 remains open to the public from 8am  to 3 pm. For planning purposes, we encourage the public to call or email (357-9001 extension 230, [email protected]) before coming to visit the office.   Thank you!!

Meals: Starting Monday April 13, 2020, Franklin and Keene High Schools will be offering pick up on Mondays and Wednesday ONLY.


Monday you will receive 2 days worth of meals. Wednesday you will receive 3  days worth of meals. Pick up hours will remain the same 7:30-11:30am. No pre ordering is required for pick up at Franklin and Keene High School.


The DOE recommends limiting the number of days for pick up, in addition, we have had very little participation on the other days of the week. In order to keep families and our staff safe with as little interaction as possible we will move to two days a week for meal pick up.


The order form for meal pick up in the towns is now open for meal pick up Monday April 13th and Wednesday April 15th. Orders MUST be submitted no later than Thursday at 5pm.   Please use this meal order form link to place your order.


Menus and offerings will vary based on availability.

Technology: Help desk number, (603) 352-0640 ext 3871. For help with the Home user and remote learning click here. We have set our Google platform scanning software to a higher level of security to ensure our students and staff are in a safe learning environment. This software scans our Google environment for any unwanted language, images and outside content. 

Technology and COVID 19 and Remote Learning

We would like everyone to know that the SAU29 Technology Department is here to help. Below are some of the ways we can help you or you can help yourself. We hope this alleviates some of the pressures you’ve been under and we wish you all the very best during this difficult time.

Digital Resources

We understand that many of you have been contacted by outside vendors for free or discounted services regarding online access to websites, free applications, training and learning tools. While many of the vendors are truly trying to help there are many others with more hidden agendas.

SAU29 and its schools are dedicated to protecting student and staff privacy through the creation of policies and administrative procedures and by abiding by State and Federal Privacy Laws.

All employees of SAU29 and its School districts must abide by the policies and administrative procedures of SAU29 along with State and Federal privacy laws.

SAU29 and its schools have many online services, databases, software and apps already in place for remote learning. We ask that you use the systems we already have in place and refrain from requesting new digital resources during this time of extended closure.

If you’re not sure if a digital resource is available you can check the status of approved/non-approved online services, databases, software and apps by going to the SAU29 District Listing on SDPC’s website. If an App shows as approved and the appropriate equipment is available, it can be used and supported in an SAU29 School.

Parents and Students

If you are having issues with technology and remote learning at any one of the SAU29 schools (Chesterfield, Daniels, Franklin, Fuller, Harrisville (Wells Memorial), KHS, KMS, Marlborough, Marlow (John D. Perkins Academy), Nelson, Symonds, Westmoreland or Wheelock) please feel free to contact us at 603-352-0640 x3871 or at [email protected]. We are available from 7:00 AM to 3:00 PM Monday through Friday.

Staff and Teachers

If you are having technical issues we ask that you submit a work order or contact us at 603-352-0640 x3871. We are available from 7:00 AM to 3:00 PM Monday through Friday.

Please do not email any of the technicians. They are working on setting up systems to get online learning ready and cannot answer direct email.

Vetted APPs and Websites:  You can check the online vetted site here: SDPC. Look up the app and website by company. We have added more to the list as we get them back from the Vetting team.

School Buildings: Building hours are 7:00 a.m. - 3:00 p.m. Monday through Friday for staff only.  All buildings are closed on the weekend.

School GroundsAll school playgrounds, fields, and other outdoor facilities are closed until further notice.  

Social Distancing:  Please refer to Governor Sununu’s Emergency Order 17 for additional guidance.

Contact Information: Dr. Rick Matte is the lead contact person for all COVID-19 inquiries and concerns at all SAU 29 schools and districts.  He can be reached at [email protected]

Governor Sununu has also activated a 24 hour COVID-19 hotline for all related needs and supports. The hotline can be reached by dialing 211.

COVID-19 and Remote Learning Resources: